Terms & Conditions
Last updated: July 6, 2026
1. Introduction
Welcome to our website.
These Terms & Conditions (“Terms”) govern your use of this website and the purchase of products from DOA SRL (Design On Acid) (“DOA”, “we”, “our”, or “us”).
By accessing this website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use this website.
2. Company Information
DOA SRL (Design On Acid)
Belgium
For any questions regarding these Terms, please contact us through the contact information available on this website.
3. Eligibility
By placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into binding contracts.
4. Products
All products offered on our website are made to order and produced only after your order has been placed. This on-demand production model helps reduce waste and supports more sustainable manufacturing.
Many of our products are also customizable, allowing customers to personalize certain elements such as text, graphics, colors, or other design options before purchase.
Because each item is individually produced, slight variations in color, print placement, size, or appearance may occur due to the printing process, materials, screen settings, and production methods. These variations are normal and do not constitute manufacturing defects.
Please review all product details, customization options, and size guides carefully before placing your order, as production begins shortly after your order is confirmed.
5. Pricing
All prices displayed on our website are shown in the selected currency.
Applicable taxes and shipping costs will be calculated during checkout where required.
We reserve the right to change prices at any time before an order is placed.
6. Orders
Submitting an order does not automatically create a binding contract.
Your order becomes accepted only once payment has been successfully processed and production has begun.
We reserve the right to refuse or cancel any order for reasons including:
- suspected fraud;
- payment issues;
- pricing errors;
- product availability;
- violations of these Terms.
7. Payment
Payments are processed securely through trusted third-party payment providers.
We do not store your complete payment card information.
8. Production & Shipping
Our products are produced specifically for each customer after an order is placed.
Estimated production and delivery times are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by:
- shipping carriers;
- customs procedures;
- weather events;
- strikes;
- force majeure;
- circumstances beyond our reasonable control.
9. Returns & Refunds
Please refer to our Return & Refund Policy for complete information.
Because our products are made to order and may be personalized, we generally do not accept returns or exchanges due to:
- change of mind;
- incorrect size selected by the customer;
- incorrect color selected by the customer;
- customization choices made by the customer.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.
10. Intellectual Property
All content on this website—including but not limited to:
- artwork;
- graphics;
- logos;
- product designs;
- photographs;
- text;
- branding;
- website design;
is the exclusive property of DOA SRL (Design On Acid) or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, or used without our prior written permission.
11. User Content
Where customers upload designs, images, text, or other content for customization, they represent and warrant that:
- they own or have obtained all necessary rights to use the submitted content;
- the content does not infringe any copyright, trademark, or other intellectual property rights;
- the content is lawful and does not contain offensive, defamatory, hateful, or illegal material.
Customers remain solely responsible for any content they submit.
DOA SRL reserves the right to refuse or cancel any order containing content that violates these Terms or applicable laws.
12. Limitation of Liability
To the fullest extent permitted by applicable law, DOA SRL shall not be liable for:
- indirect, incidental, or consequential damages;
- loss of profits or revenue;
- business interruption;
- delays caused by third-party service providers;
- events beyond our reasonable control.
Our total liability arising from any claim shall never exceed the amount paid for the relevant order.
Nothing in these Terms limits or excludes liability where such limitation is prohibited by law.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Belgium.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Belgium, unless mandatory consumer protection laws provide otherwise.
15. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this website.
It is your responsibility to review these Terms periodically.
16. Contact
If you have any questions regarding these Terms & Conditions, please contact:
DOA SRL (Design On Acid)
Belgium
Email: smelly@finger.clothing